Privacy Policy

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Information on data protection can be found in our detailed data protection declaration below this text.

Through this document, we provide you with information regarding:

Privacy Policy
About us and our role regarding your personal information
Which personal information we process
Why we process your personal information
How long we will store your personal information
Which are the possible recipients of your personal information
To which countries or international organizations we intent to transfer your information
How we will process your personal information
Which are your rights regarding your personal information processed by us
How you can exercise your rights regarding your personal information processed by us

Other information

About us and our role regarding your personal information

“Transcare: Improving Access to Healthcare for Transgender Individuals” is an EU-funded project approved in the Framework of the European Union’s Rights, Equality and Citizenship Programme (2014-2020) comprising 9 partners in Greece. Transcare is expected to result in a better-informed environment for the rights of the transgender people and an improved accessibility of transgenders to healthcare by increasing the capacity of clinic staff and providers about the healthcare rights and needs of transgenders and how to handle such cases. It will also, contribute to the protection of the transgender and LGBT rights by addressing policy gaps, proposing potential solutions and creating policy recommendations. The Coordinator of the project and organization authorized to communicate on behalf of the consortium in matters related to this website, is the National and Kapodistriako University of Athens – School of Medicine (3rd Department of Surgery, 4th Department of Internal Medicine and 2nd Department of Psychiatry).The relevant Project Manager is Ms. Evika Karamagioli and can be reached at [email protected]. The respective postal address is Str. 1 Rimini, Chaidari 12642/Greece.

The Transcare project, as the operator of this website, is acting as a controller regarding the personal information you are providing through this web site. We take the protection of your personal data very seriously. We always treat your personal data confidentially and in accordance with the data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Personal information we process

1. If you only use our website for information purposes (i.e. access and viewing), i.e. if you do not register or otherwise provide us with information, certain informationis automatically sent to the server by which the website is kept available by the internet browser used on your device. This information is technically necessary for us to display our website to you and to ensure the stability and security of the connection and the system. Under no circumstances do we use the aforementioned data for the purpose of drawing conclusions about you personally.
2. Cookiesare stored on your device when you use our website, as described at the following table:

Why we process your personal information

We process your personal information provided to us as mentioned above for the following reasons:

1. Information regarding your visit to the website. This information is technically necessary for us to display our website to you and to ensure the stability and security of the connection and the system.
2. Cookies are stored on your device when you use our website. Depending on the choices you make during the relevant cookie function consent, the use of the cookies are: mandatory for the correct operation of the website and your visit and advertising, or analytics. You can find out more about the use of cookies on our website www.transcare-project.eu.
   C. Your e-mail, if you submit it through the “Subscribe to our newsletter” SIGN-UP function displayed at the bottom of each page, in order to send you updates on the Transcare project, the Transcare partners and relevant information regarding opportunities or actions deriving from the project and the project partners.
   D. Your Name, Email address, Subject, Message if you choose to contact us through the contact form, to provide feedback on your Message.
3. We manage our social media ourselves. If you send us a private or direct message via social media, it will not be shared with any other organisations. We see all this information and decide how we manage it. For example, if you send a message via social media that needs a response from us, we may process it as an enquiry or a complaint. When contacting us through a social media platform, we suggest you also familiarise yourself with the privacy information of that platform.

How long we will store your personal information

We will store the information provided based on our quality procedures:
A. Do not store personal information.
B. As described at the cookies table above.
C. 5 years.
D. As long as required for the resolution of the request and not more than 5 years.
E. As long as required for the resolution of the request and not more than 5 years.
F. 5 years.

Which are the possible recipients of your personal information

The information provided to us by you will be stored in the main information system and will be kept in a need to know basis. Access to the data may be provided to authorized personnel of each partner of the Transcare project, to the European Union (staff relevant to the European Projects REC 2014-2020), to the national authorities (should need arise), to MailChimp (that manages the mail campaigns), to the website administrator, to the platform support company and the platform and infrastructure host.
In case, it is necessary for your information to be shared with others, we will inform you accordingly.

To which countries or international organizations we intent to transfer your information

The country that will receive your personal information is Greece.

How we will process your personal information

We will collect, record, structure, store, consult, use, disseminate or otherwise make available, restrict, erase or destruct the personal data acquired by you through our website based on the above-mentioned principles while serving the specific processing purposes. We will not use your information for profiling or for automated decision-making.

Which are your rights regarding your personal information processed by us

You have the right to request access to and rectification or erasure of the personal data retained or the restriction of processing concerning you or to object to processing as well as the right to data portability.

You have the right to withdraw consent at any time, simply by
– filling in the Contact form at https://transcare-project.eu/contact/ and adding the text “WITHDRAW CONSENT” in the message field or
– by clicking on the “Unsubscribe” link on the received newsletter or
The legality of the data processing carried out before the revocation remains unaffected by the revocation.

How you can exercise your rights regarding your personal information processed by us

You can contact us any time, through
– the Contact form at https://transcare-project.eu/contact/
– through e-mail to the project coordinator, Ms. Evika Karamagioli at [email protected].

Other information

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

We keep our privacy policy under regular review to make sure it is up to date and accurate.